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You get a ticket! You get a ticket! And you get a ticket!

We are excited to announce that the winner of the September #WeAreHoteliers Campaign is Glen O’Neil. Two free tickets will be given to Glen to attend the Grand Awards Ceremony taking place in Shanghai this month! Glen is the Guest Relations Officer of Intercontinental Suzhou and nominated Selina as his Hotelier Hero:

“Selina always has a calm and professional approach when it comes to speaking to both international and domestic guests. She also communicates clearly to our colleagues, guest service agents and concierge, the word lifesaver comes to mind. Additionally, Selina goes above and beyond with assisting the entire department move from one dormitory to another. During a busy time at the hotel, Selina was answering queries and had a hands-on approach moving our personal luggage with her own car. Finally, Selina saw the importance of improving the English communication with guests in the hotel so she suggested the hire of an expat like myself. Certainly, Selina is a great mentor and co-worker.”

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