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Top 3 Tips Telephone Interview

Denise Matthijsse – Food & Beverage Hotelier Asia 2017


Gathering together her top tips for the telephone interview, we were pleased to catch up with Denise Matthijsse, the Food & Beverage Hotelier of the Year for Asia 2017. Read on to find out what she feels are the most important ways to prepare for the next judging stage.


1. Be organised

Decide on the venue to hold your interview – location, location, location. Make sure it is an organised environment with minimal distractions during the conversation. After all, you wouldn’t want your mobile phone and email alerts disturbing you in your moment.

As you would do for a face-to-face interview, prepare a copy of your resume and cover letter to have at hand and refer to it if necessary. I would also recommend to have a pen and paper, incase there are any notes that you wish to jot down during the conversation.


2. Practice

Organise your thoughts and practice your communication and listening skills. Take some time to write down your successes, qualifications and passions, then pro-actively prepare to explain these strengths in the most engaging way. This will certainly help you to feel more comfortable and fully prepared to tackle any questions asked during the call.


3. Express Yourself

On the day of the interview, whether you are conducting the call at home or at work, dress professionally like you are meeting your interviewer in person; this will help you to get in the right mindset. Body language and behavior are both very important factors. If you feel that it will with boost your confidence, stand up and walk around the room. I truly believe this will help you to remain positive, focused, and overall feel more energetic.


Listen carefully to the questions, take a moment to breathe, reflect and answer.

You’ve got this!

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